PRIVACY POLICY

OUR RELATIONSHIPS ARE BUILT ON TRUST; WITHOUT IT, WE CANNOT ACHIEVE OUR GOALS. LET US TELL YOU ABOUT HOW WE ACHIEVE THIS WHILST PROCESSING YOUR PERSONAL DATA.

Privacy Policy for mission focus ltd

Last Updated: September 2026

1. Important Information and Who We Are

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you submit an inquiry form or sign up for a consultation.

Mission Focus Ltd is the data controller and responsible for your personal data (referred to as "we", "us" or "our" in this policy).

Contact Details:

  • Full Name of Legal Entity: Mission Focus Ltd

  • Email Address: info@missionfocus.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, and professional title/company name.

  • Contact Data: Includes billing address, email address, and telephone numbers.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website.

We do not collect any Special Category Personal Data about you via this website (this includes details about your race or ethnicity, religious beliefs, sex life, sexual orientation, political opinions, trade union membership, or genetic/biometric data).

3. How Your Personal Data Is Collected

We use different methods to collect data from and about you, including through:

  • Direct Interactions: You may give us your Identity and Contact Data by filling in contact forms, booking a consultation, or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. Please see our section on Cookies below for further details.

4. How We Use Your Personal Data (Lawful Basis)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., setting up a discovery call or an executive coaching engagement).

  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., monitoring site security or managing business development).

  • Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications via email. You have the right to withdraw consent to marketing at any time by contacting us.

5. Disclosures of Your Personal Data

We do not sell your personal data. We may share your personal data with trusted third parties for the purposes set out below:

  • Service Providers: Companies that provide IT and system administration services (including Squarespace who host this website, and email/calendar tools used to schedule your coaching briefings).

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Regulators and Authorities: HM Revenue & Customs (HMRC) and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

6. International Transfers

We use third-party platforms to host our site and manage business operations (such as Squarespace). This means your data may be transferred to and stored outside the United Kingdom (for example, in the United States). Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring standard contractual clauses or international data transfer agreements approved by the UK government are in place.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use, and legal obligations (such as keeping tax and basic contract records for 6 years).

9. Your Legal Rights

Under certain circumstances, you have rights under UK data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of these rights, please contact us at info@missionfocus.co.uk.